Spectrum staff clash with irate customer in violent brawl after he tried to return equipment
- An unidentified customer raged at a Spectrum employee and the video was posted to TikTok
- The employee threatened to call 911 before he kicked the man out
- The reason for the feud and where it took place is unknown
A bizarre video has emerged of an irate Spectrum store employee and a customer facing off in a store after he tried to return equipment he claimed was faulty.
The outburst was captured by another person in the store, who shared a video of the incident on TikTok. She claimed the grandfather was outraged that he couldn’t return his equipment.
It’s unclear where the video was filmed, but it shows the customer first being thrown out of the store, then returning with a vengeance.
‘I can just remove you from the store if you want, that’s perfectly fine,’ the employee fumed as he waved his hands in the air at the start of the spat.
The enraged Spectrum employee then threatened to call 911.
Undeterred, the customer – a man in shorts and a polo shirt – shot back: ‘You do it then and let them take care of it!’
The irate Spectrum customer pushed his way back into the store after being thrown out, along with the equipment he was trying to return
As the customer spoke, the employee beat him to the product, picked it up and walked toward the door.
The livid customer chased after him and made it outside where the employee slammed his router and cables down and shut the door behind him.
‘There you go, don’t come back in!’ said the annoyed employee.
Furious, the customer returned, marching inside and getting in the employee’s face. Eventually, another store worker intervened.
While the TikTok user labeled the customer ‘entitled’, others in the comments section were on his side.
The customer and the employee were filmed arguing before he was thrown out
The angry customer had been trying to return equipment, according to others in the store
The store employee had been trying to keep the customer out after an argument inside turned violent
‘OG wasn’t having it lol,’ said one.
‘I’m on grandpa’s side here, if you have spectrum you’d understand,’ said another.
Others took to Reddit and commented on the incident.
‘Lol, spectrum still tells customers over the phone to return their cable equipment to spectrum store front locations.
‘But the store front locations no longer accept cable TV equipment. They only do cell phones now,’ said one.
‘Spectrum is just going to fire that guy and replace him with a drone,’ said another.
Spectrum did not immediately respond to DailyMail.com’s request for comment. Spectrum has operations in several states across the US, but its most known in New York, Ohio and the Carolinas.