The important update could impact millions of benefit claimants
Individuals claiming benefits fromthe Department for Work and Pensions ( DWP ) have been advised to keep an eye out for a crucial letter. The government has provided an update on the transition to Universal Credit, as individuals on several older payment schemes are being transferred to the new benefit.
The DWP will send you a letter, known as a managed migration notice. This will invite you to apply for the new benefit as your payments for your old benefits will eventually cease.
In a DWP update, social security minister Sir Stephen Timms stated: “If you get that letter asking you to move to Universal Credit, don’t ignore it. It’s crucial to respond, so you can keep getting the support you’re entitled to.” The letter will specify when the deadline is for you to submit your application. If you have a valid reason, you may be able to request additional time, reports the Express.
You can arrange this by calling the Universal Credit Migration Notice Helpline on 0800 169 0328. Lines are open Monday to Friday from 8am to 6pm.
The tax credits system has now ended as it has been replaced by Universal Credit. This includes Working Tax Credit and Child Tax Credit.
These benefits are also ending soon: income-related Employment and Support Allowance (ESA), Income Support and income-based Jobseeker’s Allowance (JSA).
The DWP has been providing specialist help for more vulnerable ESA claimants to help them transition to the new benefit. More than 95 percent of ESA claimants have been moved to Universal Credit, with some 40 percent of these people receiving personalised help, known as the enhanced support journey.
This assistance encompasses telephone support, home visits and additional help from specialist teams. Mr Timms commented: “Over 220,000 vulnerable people have now got the specialist support they need to move to Universal Credit – proof that we’re delivering a social security system that has respect at its heart.”
He added: “We’re making sure no one gets left behind, offering real help throughout the process via our helpline, online guidance, and Citizens Advice support.” Income Support and income-based Jobseekers’ Allowance are set to close at the beginning of April 2026.
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