The UK convenience store chain confirmed last month it had been the victim of a cyber attack, which saw part of its IT system taken down and some shelves left empty
Co-op has issued a new “thank you” discount for members of its loyalty scheme following the cyber attack which saw customer data stolen.
The UK convenience store chain confirmed last month it had been the victim of a cyber attack, which saw part of its IT system taken down and some shelves left empty.
In a new update, Co-op confirmed its 2,300 food stores have returned to usual trading and has launched a new offer to its loyalty scheme members, with 25% off a shop when they spend £40 or more.
This deal, which is running for one week from June 18, is also available to new members that join Co-op. It costs £1 to become a Co-op member.
Matt Hood, Managing Director, Co-op Food, said: “I’m very proud that, thanks to the work of our colleagues, we are very near to making a full and complete recovery from the recent cyber attack on our Co-op, and I’m delighted to see our stores looking back to normal and being able to serve our shoppers and communities.
“We are so grateful to our member owners for their support and patience with us during what was a very difficult time and hope this gesture of appreciation goes a little way to showing them our thanks, with more value rewards to come over the summer.
“Co-op stores are now full of summer products, providing great value and good quality food and drink, so there is lots to choose from for our members to use the thank you offer.
“Our Co-op is a special business, 180 years old, with people, community and a sense of purpose at its heart, and our member owners are our backbone, giving us the focus to ensure we continue to run the best small shops in the UK.”
It comes after Marks and Spencer reopened its website to shoppers following a separate cyber attack.
In a statement published on social media, M&S managing director of clothing, home and beauty John Lyttle said: “More of our fashion, home and beauty products will be added every day, and we will resume deliveries to Northern Ireland and Click and Collect in the coming weeks.
“Thank you sincerely for your support and for shopping with us.”
M&S halted orders on its website over the Easter weekend, and was also left with empty shelves after being targeted by hackers. Customer personal data was also taken by hackers in the attack.
M&S revealed last month that the hack was caused by “human error” and would cost it around £300million. Chief executive Stuart Machin said on reporting annual figures in May that hackers gained access to the company’s IT systems through a third party.
