Vinted users prepare for frustrating change which some say is ‘not fair’

Staff
By Staff

Just one years after Vinted was forced to make a U-turn to appease sellers, users of the popular online marketplace have once again expressed dismay over new rules which could make things trickier

Vinted on App Store displayed on a phone screen and Vinted website displayed on a screen in the background are seen in this illustration photo taken in Krakow, Poland on January 19, 2023.
New changes implemented by Vinted have proven controversial(Image: NurPhoto via Getty Images)

Online marketplace Vinted has long been a haven for thrifty shoppers and those looking to make a little extra income from preloved clothes. But from tomorrow onwards (Monday, September 8), everything is about to change.

In a move that some have argued is unfair, Vinted has now updated its terms and conditions to include a stipulation that sellers may no longer “delete and re-list the same Item multiple times or multiple items in bulk”. Those found to flout this rule could well see themselves permanently banned from the site altogether.

A number of users haven’t been best pleased by this new policy, as it has long been regular practice for sellers to relist unsold items. As TikTok user Culture Force put it, this new update “doesn’t seem very fair” to users.

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(FILES) This photograph shows the logo of e-commerce vendor Vinted on display during a company press conference in Paris on October 3, 2024.
Some have predicted that Depop could now take Vinted’s crown(Image: AFP via Getty Images)

Addressing followers, the content creator remarked: “Long story short, when sellers on Vinted and eBay have items that aren’t selling, a pretty simple trick is to relist the item.”

Many sellers have used this tried and trusted method to push their products back to the top of the feed of potentially interested browsers, giving them a better chance of flogging their goods. Now, it could well be a bit trickier to sell unsold items which have been floating about on the site for a while.

On top of this, Vinted has also now implemented a ban on the use of external software and bots. This shake-up comes a year after Vinted was given no choice but to U-turn after a change to its delivery options proved deeply unpopular with ticked off users.

Disgruntled sellers weren’t happy that they were no longer able to deselect delivery options that didn’t work for them, meaning the choice of postage provider was instead down to the buyer. Some reckoned this just presented additional challenges. For example, sellers may have found themselves needing to print a postage label without having access to a printer.

Amid the backlash, Vinted ultimately decided to switch its shipping options back to the original, preferred settings, to the relief of many sellers. Now, however, the second-hand goods giant has once again rubbed its users up the wrong way, with many taking to TikTok to air their grievances.

As previously reported by the Daily Record, one person fumed: “I hate the rule of no relisting because if I have something at the bottom, I want it to be seen again! And I can’t take photos of 500 items again!”

Another agreed: “I wish they had a refresh button like Facebook marketplace so after a month it can bump it back up in search results.”

A third person predicted: “Depop potentially going to take over Vinted, their regulations seem a lot less strict.”

The Mirror has reached out to Vinted for comment.

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