Households needing assistance with oil-fired central heating can now explore local servicing, repair and installation options through a new website created by a specialist family heating business operating across the Shropshire and Powys region.
Smiths Heating (Wales) Ltd has introduced the website to make information about its services more readily available and help homeowners understand the types of oil heating work its engineers undertake.
The third-generation company brings more than 35 years of heating industry experience to domestic oil boiler maintenance, repairs and installations.
The website launch comes against a background of continued reliance on oil central heating in rural communities, particularly where properties have no mains gas connection.
According to housing statistics from the Welsh Government’s 2021 Census publication, 27.7% of households in Powys used oil as their exclusive central heating source.
The equivalent figure across Wales was 7.8%, showing the importance of oil heating to a comparatively large proportion of Powys households.
For these residents, identifying engineers with specific oil boiler expertise is an important consideration when planning routine maintenance or responding to unexpected heating problems.
Smiths Heating (Wales) Ltd provides specialist oil boiler servicing, fault diagnosis, repairs, installations and system upgrades throughout Oswestry, Shropshire and Powys.
The new website brings details of these services together and enables customers to check the areas covered before contacting the company.
Murray Drennan, Director at Smiths Heating (Wales) Ltd, said:
“Oil heating remains essential for many rural households across Shropshire and Powys, particularly during the colder months. We wanted the new website to make it easier for homeowners to find the specialist services they need, while also reflecting the experience and personal service that have been part of the business for more than 35 years.”
The business has maintained a clear specialist identity throughout its development across three generations.
Instead of providing general plumbing services, it concentrates on domestic oil heating, including ongoing boiler servicing, fault repairs, new equipment installations and heating system improvements.
Smiths Heating (Wales) Ltd is OFTEC Registered and holds Worcester Accredited Service Partner status, providing recognised professional credentials alongside its practical experience.
Its engineers attend customer appointments using fully stocked service vans equipped with a selection of commonly required boiler parts.
Carrying these components allows many faults to be diagnosed and repaired during the first visit, reducing the potential inconvenience of further appointments.
This can be particularly beneficial for rural homeowners, where specialist engineering support and access to replacement parts may require additional planning.
The company has also recognised the increasing role of websites in how customers identify and evaluate local heating providers.
Although established relationships and recommendations continue to play an important role, online information allows homeowners to research services at a convenient time.
By presenting its specialist work, experience and coverage details through one accessible website, the business aims to make the process of finding suitable oil heating assistance more straightforward.
The launch is another step in the continuing development of Smiths Heating (Wales) Ltd, combining its family-run heritage with modern ways of communicating with customers.
The company remains committed to serving oil-heated properties across Oswestry, Shropshire and Powys with specialist knowledge, practical experience and personal service.