Elizabeth line change that ‘would save commuters money’ ruled out

Staff
By Staff

Sadiq Khan says there are no plans for a change to Elizabeth line timetables that, it has been suggested, would help customers save money. The Mayor of London was asked by London Assembly Member Marina Ahmad if it would be possible to add more guidance regarding fares onto public information onto schedules.

The current online Elizabeth line timetable includes times for National Rail services from Liverpool Street and Paddington as well as Elizabeth line services. The price paid by customers for their journeys can differ depending on what service they choose.

AM Ahmad asked Mr Khan: “Why does the timetable not make clear that there are additional charges for using National Rail services compared to the Elizabeth line?”

READ MORE: Photos of old London Underground carriages show way trains might massively change

The mayor replied: “Timetables give information on train times. Information on fares is available on Transport for London’s website.” AM Ahmad then enquired: “How will future timetables be changed to make sure customers have the right information to make informed decisions about their travel options and how much these will cost them?”

Mr Khan said: “At present, Transport for London (TfL) has no plans to add fares information to timetables. Fares information is available on TfL’s website, with the single fare finder the best way to check fares for specific journeys.”

How do prices differ?

Mr Khan noted that the pay as you go fare from Paddington to Heathrow on the Elizabeth line is £12.20. The same journey on the Heathrow Express, meanwhile, is £25.00.

When booking on Trainline, a journey from Paddington to Heathrow (when choosing any terminal) on the Elizabeth line costs £12.30. According to TfL’s fare finder, travelling on the Tube from Paddington to Heathrow Terminals 2 and 3 Underground station costs £5.60 at any time for an adult when using an Oyster or contactless card.

If using cash, this would increase to £6.70. Getting to Terminal 5 would cost the same, the tool says.

The District line or eastbound Circle line from Paddington take passengers to Gloucester Road, where customers can change to the Piccadilly line. Westbound trains go to Heathrow. After riding the Hammersmith and City line or westbound Circle line services, those seeking to get to the UK’s largest airport can change at Hammersmith.

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